Incident response

Recover control of a compromised WordPress site.

We investigate malware, redirects, spam and unauthorised access, remove the compromise, identify the likely entry point and validate the site before returning it to service.

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Illustrative example

Hacked site recovery

Fictional scenario to show the delivery format. It is not a diagnosis of your site nor a client result.

Situation found
A page redirects visitors to an unknown domain.
Proposed intervention
Isolate the installation, investigate the altered files and access logs, remove the compromise and fix the identified entry point.
Client delivery
Incident record, affected files, measures applied and recovery checks.
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What the intervention includes

Hacked WordPress recovery

01

Diagnosis

Reproduce the problem and preserve useful evidence.

02

Root cause

Inspect the code, data, configuration and infrastructure involved.

03

Controlled repair

Apply the smallest safe change within an agreed scope.

04

Validation

Test the critical business journey and document the result.

Next step

Free diagnosis

Tell us the site and what worries you. We answer with what we found and a fixed price, or with the honest news that it isn't for us.

  • No commitment
  • Reply within two working days
  • Data used only to reply

By sending, you agree that we use these details only to analyse and answer your request.

Explain the problem. We will identify the right route.

Send the URL, context and business impact. Do not send passwords or credentials through the public form.

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Before requesting a diagnosis

Recovering a hacked WordPress site starts with evidence.

  1. Record symptoms and timing: redirects, unknown accounts, spam pages or security warnings. Preserve logs and a copy of the affected state in a protected location before deleting files.
  2. Ask your hosting provider to help contain unauthorised access. Check that your backup predates the intrusion; restoring a compromised copy can bring the problem back.
  3. After cleanup, review accounts, sessions and credentials, investigate the likely entry point and test essential functions. A scan with no alerts does not, by itself, establish recovery.
  4. If personal data is affected, involve the person responsible for data protection to assess and document the incident and notification duties. Technical cleanup does not replace that assessment. Do not submit databases or credentials through the form.